Putting Your Best Face(book) Forward
While so much of social media is beyond your control, your first Facebook impression shouldn’t be. You spend all this time building your image and getting people to your page. But, when they land there, what do they see? The wall. A barrage of updates from you and random posts from your f0llowers. Is this really ...
Honest customer service
Background: I just got back from a vacation and had signed up for the local Groupons before leaving. Now that I’m home, I unsubscribed to the emails from that city. I felt so dirty clicking that unsubscribe link for a service I use all the time, but here in the Chicago winter, I couldn’t stand ...